Frequently Asked Questions
Everything you need to know about shopping with CMY.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart to ensure the perfect fit for your body type.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days. You will receive a tracking number via email as soon as your order ships.
Do you ship internationally?
Yes, CMY ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my CMY garments?
To maintain the quality of your clothes, we recommend following the care instructions on the inner label. Generally, washing in cold water and air drying helps preserve fabric integrity.